The big thing that happens when people don't speak up, is lack of communication. That lack of communication leads to lack of information and flow. This, I believe essentially chokes the command line, and provides no room for resolve. The importance of communication really comes into play when considering organizational silence. But don't get me wrong, silence can be a very good learning tool as well. The ability to communicate within an organization is the most essential part of growth, and without it, no one knows what is going on behind the curtains.
The main reason why people tend to "not say anything" is what I believe to be fear. If someone is afraid of telling his or her boss something about a problem, that problem gets puts away and shunned from the rest of the management team. This is not a good strategy, as we all know that small problems can become huge ones in little to no time. Employees do tend to have fear for one reason and one reason only, their boss. The person who is managing that person is literally afraid of possible repurcussions that coupld potentially happen if he or she is stuck in a tight situation and is confronted. The ability to address problems right off the bat, I think is the way around the problems that arise from organizational silence.
The good part about being quiet is that you have the optimal ability to learn. As one once said "you can't learn when your talking" essentially puts the people in the position of speaking and addressing the other crowd of people with his or her beliefs in the hot seat. This is a good case most of the time, as that someone who is speaking generally knows more about that subject than you do, or else they wouldn't be saying anything at all. They also might have another opinion, or have an alternative idea. This is the main reason why I think being quiet is beneficial, but when problems arise, we need to be loud as hell.
Monday, April 27, 2009
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