Specialty Medical Chemicals

Carl Burke, The new CEO that is out to save the company, needs a consultant. "He was hired to rekindle growth, not to shake-up the whole organization." By what means does a new CEO not shake up organizations? Isn't that their job? Anyways, they apparently needed a consultant to help this new fantastic CEO with his job. Hiring a consultant in any situation should always be very well thought out. Someone who gets paid to tell you whats wrong with your company, can sometimes be solved in-house. If I were Carl, I would have a least given an effort to restructure the system myself, then if that didn't work, maybe a consultant would be effective.

Hiring a psychologist to do the assessment, in order to better structure the company as a whole, and identify weaknesses in the team. I personally believe that a more type of "system" bettering approach would have been more effective. Since the business is structured as as system, all the psychologist can do is look at human behavior. The environment should be the main focus in this situation. It seems to me that most of the results that Laura came up with for the people she was interviewing was behavioral. Random comments about people's clothing as how its "flashy", or the three question marks after comments??? How does that help the company grow?

One good thing that I believe Laura caught that is important is communication. The fact that certain parts of the company were not sharing information with others is a big problem. For a business to run better, knowledge should spread like wild fire. Everyone should be copied on emails, given all available information, and have a ego-free workplace. Some sections of businesses hold their knowledge/information to just their section for the sake of putting them higher on the knowledge scale than other sections. This I believe should be completely eliminated, but it takes a lot of effort.

All in all, lesson learned that the system needs to be altered to better the companies structure. Bringing a psychologist in to do personality tests kinda really doesn't help the situation.